Shipping & Delivery

We deliver to U.S. addresses only. Anker products can’t currently ship to Alaska, Hawaii or Puerto Rico. If an item can’t reach your address, checkout won’t show a shipping option for it. Contact us before ordering if you’re unsure.

Shipping options and charges are calculated at checkout from your address and the items in your cart. You see the total before you pay. We don’t have a storewide free-shipping offer.

Processing and transit times depend on the item, the partner that ships it and your address. Use the estimate shown at checkout and in your order confirmation. If we can’t ship within the stated time, we’ll tell you and let you choose to wait or cancel for a refund.

Items from different partners ship separately. They can arrive on different days, each with its own tracking number.

Your confirmation email links to your order status page. Tracking appears there once your parcel ships. A new tracking number can take a little while to show its first scan.

If a parcel is late, missing or damaged, contact us with your order number. Keep the packaging and take photos of any damage. Please don’t send back a damaged battery until we give you safe handling instructions.

Read our Shipping policy for all the details.